Family Satisfaction Survey Results
The family of each skilled nursing resident throughout the PA DMVA Homes system was recently sent a family satisfaction survey. Two global questions included in the survey ask how the families to rate the overall satisfaction with the facility. The second question asks if they would recommend the facility to others. These results demonstrate a very high level of family satisfaction for the Pennsylvania Soldiers’ and Sailors’ Home.
Testimonials From the Survey Participants:
"This place is wonderful!! I have nothing negative to say about it. Was so happy we could finally get him in here."
"This home has provided excellent care for my father, who has dementia. Thank you so much for the professional care."
"The employees at the home have been very easy to work with. We appreciate the way they have treated my husband in the last two years. Thank you so much!"
"My mother could not be in a better place during her twilight years. Thank you from the bottom of my heart for caring for her."