Family Satisfaction Survey Results
The family of each skilled nursing resident throughout the PA DMVA Homes system was recently sent a family satisfaction survey. Two global questions included in the survey ask how the families to rate the overall satisfaction with the facility. The second question asks if they would recommend the facility to others. These results demonstrate a very high level of family satisfaction for the Delaware Valley Veterans’ Home.
Testimonials From the Survey Participants:
"I have been in several nursing homes. This is far superior to any!"
"DVVH offers outstanding personalized care. The staff is excellent, professional and always courteous. Thank you all!"
"My husband gets excellent care in every department. I often comment how clean everything is and pleasant everyone is."
"My uncle has been a resident for eight years. He has thrived under your care."